Support Center›Feature guides · Layer 3 of 7
Feature guides · Layer 3 of 7
Conversations
Every channel your clients might message you on, arriving in one inbox instead of six.
2-Way Text & Email · Web Chat · Facebook Messenger · GMB Messaging · GMB Call Tracking · Missed Call Text Back
2-Way Text & Email
Messaging · Inbox · SMS
Web Chat
Live Chat · Widget · Website
Facebook Messenger
Meta · Social · Messaging
Google Business Messaging
Google Business · Local · Messaging
Google Business Call Tracking
Google Business · Call Analytics
Missed Call Text Back
Auto-Reply · SMS · Lead Recovery
🧱Before you build in this layer
- Finish the eight setup steps first. Most problems in this layer are actually unfinished setup.
- Name what you build so someone else could understand it cold.
- Test as a stranger would experience it — a fresh browser, a real phone, a real email address.